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Privacy Policy

Privacy Policy

This Privacy Policy explains how Cycle Fix Hub handles personal data when you use trainerdollkernel.beer, contact the workshop, or request bicycle servicing and repairs. It describes the categories of data we process, the reasons for processing, the circumstances in which data may be shared, and the choices available to you.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

Data We Collect

We may collect identification and contact details, bicycle service information, intake and inspection notes, quote and approval records, payment and collection records, and limited technical data such as device or browser information when you use the website. If you submit a form or contact us about servicing, we process the information needed to handle the request and complete the workshop process.

The data we collect depends on the service inquiry, booking, and workshop process used.
02

How We Collect Data

We receive data directly from you when you contact us, request a service, book an intake, approve a quote, or collect a bicycle. We also receive information from the website itself, such as form submissions, basic usage records, and technical logs generated during normal operation.

Information is obtained from direct submissions and from routine website and service interactions.
03

Cookies We Use

Cookies may include session cookies that help the site function during a visit, preference cookies that remember basic settings, and analytics or performance cookies that help us understand site use in a limited way. We do not use cookies to collect more information than is reasonably needed for these purposes.

We use only standard cookies needed for operation, measurement, and preference handling.
04

Cookie Controls

You can manage cookies through your browser controls and, where available, by changing stored preferences on the site. Blocking some cookies may affect form submission, session continuity, or other basic functions of the website.

Browser settings may be used to limit or remove cookies, subject to site functionality.
Privacy Contact

Contact Information

Email contact
[email protected]
Telephone contact
+91 81295 06322
Postal address
279, TTK Road, Chennai, IN, 600018
Privacy contact
[email protected]

Use the contact details below for privacy questions, requests, or concerns about this notice.

Contact Page

Subject to applicable law, you may ask to access, correct, update, or delete personal data we hold about you, and you may object to or restrict certain processing where those rights apply. Some records may need to be retained where we have a legal or operational reason to keep them.

Available rights depend on the nature of the data and the legal basis for keeping it.

To make a privacy request, use the contact details in this notice and describe the data or issue involved. We may ask for information needed to verify the request and to locate the relevant records before responding.

Requests are reviewed before action is taken to confirm identity and scope.

Service records, intake notes, quote approvals, and payment-related records are retained for the period needed to manage the workshop relationship, resolve follow-up questions, meet accounting obligations, and comply with applicable law. When data is no longer required, it is deleted or anonymized according to our internal retention practices.

We keep records only for as long as needed for service, accounting, or legal purposes.

The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication.

We may revise this notice when our practices, website features, or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to service inquiries, manage bicycle intake, carry out mechanical inspection and repair work, prepare and confirm quotes, coordinate collection and service summaries, process payments, maintain business records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to keep the site secure and functioning properly.

Processing is limited to workshop operations, communication, and compliance needs.
02 · Sharing

Service Providers and Partners

We may share data with service providers that support website hosting, communications, record keeping, payment processing, or other operational functions. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Operational service providers receive only the information needed to perform their role.
03 · Legal basis

Legal Disclosures

Personal data may be shared where disclosure is required by law, court order, tax or accounting obligations, or a valid request from an authority with jurisdiction. We may also disclose information to protect our rights, customers, staff, or workshop property where permitted by law.

We disclose information to public authorities only when a lawful basis requires it.